Privacy Policy

The terms “We” / “Us” / “Our” / “Company” individually and collectively refer to Janya Jewellery, and the terms “You” / “Your” / “Yourself” refer to the users.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, as amended from time to time. This Privacy Policy does not require any physical, electronic, or digital signature.

This Privacy Policy is a legally binding document between you and Janya Jewellery. The terms of this Privacy Policy will be effective upon your acceptance (directly or indirectly in electronic form, by clicking on the I Accept tab or by use of the website or by other means) and will govern the relationship between you and Janya for your use of the website “www.janya.in”.

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000.

By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms, please do not use our Website.

By providing us your information or by making use of the facilities provided by the Website, you consent to the collection, storage, processing, and transfer of your Personal and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage, and transfer of your information shall not cause any loss or wrongful gain to you or any other person.

1. User Information

To avail certain services on our Website, users may be required to provide personal information during registration or checkout, such as:

  • Name, email address, phone number, and address

  • Payment details (credit/debit card, UPI, etc.)

  • Age, gender, and preferences

  • Password and account details

The information you provide enables us to improve our services and provide you with a personalized shopping experience.

Information freely available in the public domain or furnished under applicable laws will not be considered sensitive.

2. What Personal Data We Collect and Why

a) Comments: When visitors leave comments or reviews, we collect the data shown in the form, along with the visitor’s IP address and browser details for spam detection.

b) Media: If you upload product images or content, please avoid uploading files with embedded location data.

c) Cookies: We may use cookies to enhance user experience, remember login sessions, and analyze website traffic. Advertisers may also assign cookies if you interact with their content.

d) Analytics: We may use analytics tools to better understand our users and improve site performance.

3. Embedded Content & Third-Party Links

Our Website may include embedded content (videos, product displays, etc.) or links to third-party sites. These websites may collect data about you and operate under their own privacy policies. Janya is not responsible for the practices of third-party sites.

4. Information Sharing

We do not share personal information with third parties except:

  • When required by law, court, or government authority.

  • With trusted partners, service providers, and employees who process data on our behalf, in compliance with this Privacy Policy.

5. Data Retention

  • Comments and reviews may be retained indefinitely.

  • Registered users can see, edit, or delete their personal information anytime (except username).

  • Website administrators can also view and edit such information.

6. Data Rights and Deletion

You may request an export of your personal data or request deletion by contacting us via email at support@janya.in or WhatsApp at +91-9050240067 (mentioning your registered details). We will process deletion requests within 14 business days, subject to legal and administrative requirements.

7. Information Security

We implement strong security measures, including encryption and restricted access, to protect your data. However, no online platform can guarantee absolute security. Please exercise caution while sharing personal details online.

8. Policy Updates

As technology and services evolve, we may update this Privacy Policy. Any changes will be posted on this page, and continued use of our Website will signify your acceptance of the revised terms.

9. Grievance Redressal

If you have any complaints, concerns, or questions regarding this Privacy Policy, please contact our designated Grievance Officer:

Email: info@janya.com

Contact: +91-9050240067